FAQ Тег BODY, атрибут background

What is Cancel and Partial status?

Partial Status is when we partially refund the remains of an order. Sometimes for some reasons, we are unable to deliver a full order, so we refund you the remaining undelivered amount. Example: You bought an order with quantity 10000 and charges $10, let's say we delivered 9000 and the remaining 1000 we couldn't deliver, then we will "Partial" the order and refund you the remaining 1000 ($1 in this example). For orders issue problem usually takes up 24-48HR automatic solve the problem. If the status is Partially Completed / Canceled it means Smm-Panel System can't give more likes / followers to the current page or post and money automatically refunded for remains likes / followers. Please order in the different server in that case.


What is Drip Feed?

Drip Feed is a service that we are offering so you would be able to put the same order multiple times automatically. Example: let's say you want to get 1000 likes on your Instagram Post but you want to get 100 likes each 30 minutes, you will put Link: Your Post Link Quantity: 100 Runs: 10 (as you want to run this order 10 times, if you want to get 2000 likes, you will run it 20 times, etc…) Interval: 30 (because you want to get 100 likes on your post each 30 minutes, if you want each hour, you will put 60 because the time is in minutes) P.S: Never order more quantity than the maximum which is written on the service name (Quantity x Runs), Example if the service's max is 4000, you don’t put Quantity: 500 and Run: 10, because total quantity will be 500x10 = 5000 which is bigger than the service max (4000). Also never put the Interval below the actual start time (some services need 60 minutes to start, don’t put Interval less than the service start time or it will cause a fail in your order). Lastly, remind user not to use much now days on most server, because the server delayed the time and start time hard to control issue, please try understanding the start time before set the drip feed. Only recommended very less server which instant start and instant add on to use, otherwise will loss amount completed.


Which can add fund by Auto Instant? PayPal or Payoneer?

You can use Payoneer /  Others Manual Request Invoice to request our exchanger information on new ticket, it will takes within 5 mins on our business hours or up to 8 hours to get your payment add funds, after you pay we will add funds to your account during we got your payment credit with no issue. Please ask our invoice or email every time before payment. For "Auto Instant" add funds, you can use PayPal.


Which Youtube view service can be used with monetizable video?

The one that has "Monetized" in its service' name. Always check newest updated and your order list to process.


Check ID4 & Refund Policy

Please check ID4 for start, remember drop correct link. No refunds will be made to Paypal or Payoneer. After a deposit has been completed, there is no way to reverse it. You must use your balance on orders from http://smmterra.com

If you file a dispute or chargeback against us after a deposit, we reserve the right to terminate all future orders, ban you from our site. We also reserve the right to take away any followers or likes we delivered to you or your clients Instagram/Facebook/Twitter or other social media account. 
Orders placed in SMMterra.com will not be refunded or canceled after they are placed. You will receive a refund credit to your SMMterra.com account if the order is non-deliverable.
Misplaced or Private account orders will not qualify for a refund. Be sure to confirm each and every order before placing it.
Fraudulent activity such as using unauthorized or stolen credit cards will lead to termination of your account. There are no exceptions.
Please do not use more than one server at the same time for the same page. We cannot give you correct followers/likes number in that case. We will not refund for these orders. Please keep attention!
Our most of the service start instantly expect few services that take 24-48 hrs to deliver. If you do not receive your service in time, please contact support for fix issue. We are online 18 hours per days to provide you support.
There could be an exception if the support will decide to refund, we can only refund the amount that you have on your panel account.
You agree that once you complete a payment, you will not file a dispute or a chargeback against us for any reason.