If you file a dispute or chargeback against us after a deposit, we reserve the right to terminate all future orders, ban you from our site. We also reserve the right to take away any followers or likes we delivered to you or your clients Instagram/Facebook/Twitter or other social media account.
Orders placed in SMMterra.com will not be refunded or canceled after they are placed. You will receive a refund credit to your SMMterra.com account if the order is non-deliverable.
Misplaced or Private account orders will not qualify for a refund. Be sure to confirm each and every order before placing it.
Fraudulent activity such as using unauthorized or stolen credit cards will lead to termination of your account. There are no exceptions.
Please do not use more than one server at the same time for the same page. We cannot give you correct followers/likes number in that case. We will not refund for these orders. Please keep attention!
Our most of the service start instantly expect few services that take 24-48 hrs to deliver. If you do not receive your service in time, please contact support for fix issue. We are online 18 hours per days to provide you support.
There could be an exception if the support will decide to refund, we can only refund the amount that you have on your panel account.
You agree that once you complete a payment, you will not file a dispute or a chargeback against us for any reason.